Reference

Terms & Conditions for your elloslot account

Live Roulette Royal, Lucky Neko Reels and Aviator Mobile Play are covered by the same Terms & Conditions that explain account access, wallet use and your obligations.

Account access rulesWallet transaction termsData request pathPolicy contact route
elloslot Terms & Conditions for your elloslot account
POLICY HELP

Where to ask about account terms

A clear contact route matters when a policy question affects your account or wallet status. We direct you to the account help path for questions about phone verification, identity details, access conditions…

Account access Use the account help route when phone verification, a changed number or an access condition is unclear. Tell us which account step stopped, and we can point you to the applicable Terms & Conditions section rather than treating a policy question as a wallet issue.
Wallet status For DANA, OVO, GoPay or QRIS questions, send the transaction reference and the wallet status displayed on your account. We use those details to match the request with the relevant policy clause and explain whether another account step is needed.
Policy changes If you need clarification or want to request a correction to your account or data record, use the contact path shown in account help. Include the clause, field or date concerned so our team can route the request accurately.
RECORD HANDLING

How we apply these terms

Our policy process is designed to leave a usable record of what happened to your account request.

Account details

We use the details you enter to create and verify your account, including the phone check required before access. Your responsibility is to keep those details accurate; if a number or name changes, request an update through the account help path.

Cookies

Cookies and similar browser storage can support the account session and remember practical settings. Our Terms & Conditions explain their policy role, while your browser controls whether stored data is accepted, removed or blocked on your device.

Wallet records

A DANA, OVO, GoPay or QRIS reference helps us match a wallet event with the correct account record. Do not send a wallet password or one-time code; the transaction reference is the useful detail for a policy request.

Account security

You must protect your sign-in details and avoid sharing phone verification codes. If access looks unfamiliar, stop using the session and contact us through account help so we can apply the account-security steps described in the policy.

Retention

We retain account, transaction and contact records only according to the periods and purposes described in the Terms & Conditions and related policy wording. A request about a retained record should identify the account step or transaction date involved.

Change requests

You can ask us to correct account details, clarify a clause or address a data-handling concern through the stated contact route. Include your account identifier and the exact change requested; we will assess it under the applicable Terms & Conditions.

Six answers before opening your account

The questions below focus on the Terms & Conditions that affect an Indonesian account, rather than describing unrelated lobby features. We have tied each answer to a practical action, such as reading a clause, completing phone verification, checking a wallet reference or asking for a data change. If a rule concerns eligibility, access depends on local law.

You can open the current Terms & Conditions from the policy link in the account area before completing the account path. Read the sections on verification, wallet transactions, account restrictions, data handling and changes, then keep a copy if you need a personal record.

Yes, the account path includes a clear phone verification step before account access. Use a number you control, enter the requested code without sharing it, and contact account help if the number is no longer available or the verification step does not complete.

They explain how wallet references, account ownership and transaction checks relate to DANA and QRIS activity. Keep the reference shown after a transaction, do not disclose a wallet password or code, and use account help if the displayed status does not match your record.

Access may be paused or restricted when account details, phone verification or a transaction requires checking under the stated policy. We explain the relevant reason through the account contact route where possible. Eligibility and access depend on local law and the current Terms & Conditions.

Use the policy contact route in account help and identify the field that needs correction, such as a phone number or account name. Include the account identifier and the requested change, but never send a password or one-time verification code with the request.

Yes. The Terms & Conditions and related data wording describe the purposes and retention periods for account, contact and transaction records. Ask through account help with the relevant date or record type, and we will direct the request to the appropriate policy process.

Yes, the same account terms apply when you use the browser account area on a phone, tablet or desktop. The device does not remove the phone verification, wallet-record or security duties. Keep your session private and follow the current policy link on that device.